Job Description

Responsibilities

• To be the first point contact with the customer in the branch.
• Provide customer service and product information
• Distributing Product information
• Deliverables Custodian
• Balance Enquiries for walk-in customers
• Brief transaction query
• Balance Confirmation Certificates
• Obtain referrals from walk-in customers for Current account & Saving account and Demat
• Cross sell of direct banking channels to walk-in customers to deepen relationships
• Account Opening Current account & Saving account/FD
• Collection of Foreign Currency Cheques
• Report Generation & filing
• Customer acquisition through sales to walk in customers, referrals from walk-ins for Current account & Saving account and Demat accounts.
• Deepening of existing Current account & saving account relationships.
• Cross-Sell all products & services
• Generation of referrals from internal database
• Stop payment
• Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts

Skills Required: Sales