Job
Description
Roles and Responsibilities
- Understand client's business processes and configure the payroll module for their needs
- Assist the product implementation team during the Payroll implementation process in coordination with the client teams to ensure successful 'go-live'(at the customer site if required)
- Support clients during critical Payroll events like Appraisal, Increments, etc.
- Support clients to resolve queries on Payroll, as and when required
- Testing and developing new enhancements for the payroll module and coordinating with the development team
- Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Desired Candidate Profile
- In-depth knowledge of Indian Payroll with an experience of 1 year in payroll processing/ support and Tally.
- Freshers with knowledge of Tally/ Accounting/ Payroll can also be considered.
- Good understanding of statutory compliances (PF, ESI, TDS, and PT)
- Experience in Gratuity and Labour Benefit calculations
- Client handling
- Good MS Excel knowledge is a plus.
Perks and Benefits