Allegis Services India Pvt. Ltd.

ODC

Allegis Services India Pvt. Ltd.
Not Disclosed
1-3 Years Full Time
Bangalore, Karnataka, IN

Vacancy: 1 Posted: 2 years ago Applicants: 1
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Job Description

Role description

  • Hands on experience under EU IT support domain
    • Having hands on experience on different Virtual Desktop platforms and basic knowledge on infrastructure functionalities such as ACE, Citrix, VMware, .
    • Knowledge on endpoint compliance monitoring
    • Knowledge on various VPN network technologies (Site to site VPN, Client to site VPN, MPLS Connectivity) and ability to work with network teams during deployment
    • Responsible for configuring ODC primary/secondary laptops as per control requirements and validate the same.
    • Knowledge on ServiceNow SR/incident management console
    • Responsible for formatting/wiping ODC laptops/desktops
    • Knowledge on asset management and coordination
    • Responsible for creating SOP documents for new ODC's and hand over to operations for BAU support
    • Maintains adherence to IT security and security policies and proceduresof ODC at all times.
    • Follow direction of immediate supervisors or managers to implement new process.
    • Advance skills with MS Excel & MS PowerPoint.
    • Basic knowledge of Windows Scripting & GPOs.
    • Help follow up with all stakeholders for all ODC related transactional activities.
    • Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required.Roles and Responsibilities

Desired Candidate Profile

Person having high aspiration and passion for customer service excellence can accomplish their vision in Deloitte. TSS is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with the wide variety of people in a dynamic, fast-paced environment, which provides services in professional manner, through email, phone. You need to be highly motivated team player with the skills and ability to manage ambiguity.

Candidates should possess good communication skills and excellent technical skills

Skills Required: Networking,IT Support,Windows Scripting


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