Matrix Human Capital

Non Voice/Voice/semi-voice, Sales

Matrix Human Capital
2,50,000 - 8,50,000 P.A.
1-6 Years Full Time
Bangalore, Karnataka, IN

Vacancy: 25 Posted: 3 years ago Applicants: 61
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Job Description

  • Comprehend and process all email and chat correspondences from customers in a timely manner.
  • Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat.
  • Complete all customer care follow-ups in a timely fashion.
  • Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to team work and exemplary customer service.
  • Provide alternative & Superior customer experience on emails and chat.
  • Ability to take quick decisions and respond to customer inquiries in an appropriate manner.
  • Be nimble and flexible to serve in multi-channel environment as per business requirement.
  • the candidate must have effective command over his/her language..

Skills Required: Strong Communication skills


Other Requirements :

Language :- Eng + Tamil

                         Eng + Telugu


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