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Non Voice/Voice/semi-voice, Sales
Matrix Human Capital
2,50,000 - 8,50,000 P.A.
1-6 Years
Full Time
Bangalore, Karnataka, IN
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Vacancy:
25
Posted:
3 years ago
Applicants:
61
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Job Description
Comprehend and process all email and chat correspondences from customers in a timely manner.
Provide successful research resolution to all customer by replying in a prompt and professional manner via email and chat.
Complete all customer care follow-ups in a timely fashion.
Maintain a positive and professional working relationship with peers, management and support resources, with a constant commitment to team work and exemplary customer service.
Provide alternative & Superior customer experience on emails and chat.
Ability to take quick decisions and respond to customer inquiries in an appropriate manner.
Be nimble and flexible to serve in multi-channel environment as per business requirement.
the candidate must have effective command over his/her language..
Skills Required:
Strong Communication skills
Other Requirements :
Language :- Eng + Tamil
Eng + Telugu
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