Job
Description
Roles and Responsibilities:
- Technical knowledge of Networking and Networking Solutions.
- Technical knowledge on HPN, CISCO, Aruba and related networking product and technologies
- Technical understanding of Routing, Switching, Wireless, Security and Network management.
- Understanding of Windows and other operating systems.
- To recognize the importance of customer focus and/or of serving the needs of the end user.
- Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.
- The skill to take on a variety of tasks and pay attention to detail, analytical and problem-solving ability.
- Teamwork skills and the ability to feel comfortable working with different teams, clients and groups of staff across an organization.
- Organizational skills and the ability to prioritize your workload.
Desired Candidate Profile:
- 2+ years of experience in Technical Support (Routers, Switches, Access points, WLAN etc.)
- Preferred certifications (not mandatory): ITIL, CCNA/CCNP/CCIE, ATP/ASE, ACMA/ACMP
- Comfortable with 24x7 Rotational Shifts
- Immediately available to join
- Graduation in any field (mandatory)
- Work location: Pune | Bangalore
Contact Person:
Interested and eligible candidates kindly mail your CV/Resume to: sahil.cheema@mphasis.com
Pune, Bangalore/Bengaluru