Mphasis Limited

MPHASIS HIRING FOR TECHNICAL VOICE SUPPORT

Mphasis Limited
Not Disclosed
0-2 Years Full Time
Bangalore, Karnataka, IN

Vacancy: Not Disclosed Posted: 4 months ago Applicants: 3
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Job Description

Hiring for Technical Voice Support - (Bangalore)

Job Description:

  • Any bachelor degree (completed or completing within 6months) with relevant experience
  • Good command over English (Spoken/Written) & Hindi (Spoken)
  • Basic computer hardware knowledge
  • Responsibilities The tasks of these Engineers could include one or more of the following:
  • • Must possess the zeal to demonstrate Customer First culture in every interaction
  • • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

Knowledge and skills:

  • Active demonstration of Self-Time and Task Management.
  • High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
  • A+ , N+, MCSA, MCSE Technical certifications would be added advantage

Job Location: Bangalore

Candidates can drop their Resumes to the below mentioned mail ID

Email: Tejas.sk@mphasis.com
 

Contact No : 8892640669

Skills Required: BPO, customer Service,Call Centre,KPO,ITES,LPO


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