Job Description

Dear Candidate,

Job Opening for Technical and Non Technical (International Voice)Fresher / Experienced @Bangalore

Experience: 0 - 1 years

Qualification: 10+2/Graduate

Shift : Rotational Shift

Salary: Based on last CTC

Job Description

o Good command over English (Spoken/Written) & Hindi (Spoken)

o Basic computer knowledge

o Must possess the zeal to demonstrate Customer First culture in every interaction

o Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

Knowledge and skills:

o Active demonstration of Self-Time and Task Management.

o Demonstrate high level of Interpersonal & communication skills

o Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required

o High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

•o Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues

•o Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required

•o A+ , N+, MCSA, MCSE Technical certifications would be added advantage

Interested candidate please share your profile barsa@crownsolution.com or call @7975626244

Venkat

Manager-Resource management at Crown Solutions India (P) Ltd

Skills Required: BPO, customer Service,Call Centre,KPO,ITES,Associate,LPO,Senior Associate -(NonTechnical)