Job Opening for Technical and Non Technical (International Voice)Fresher / Experienced @Bangalore
Experience: 0 - 1 years
Shift : Rotational Shift
Salary: Based on last CTC
o Good command over English (Spoken/Written) & Hindi (Spoken)
o Basic computer knowledge
o Must possess the zeal to demonstrate Customer First culture in every interaction
o Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Knowledge and skills:
o Active demonstration of Self-Time and Task Management.
o Demonstrate high level of Interpersonal & communication skills
o Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
o High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
•o Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
•o Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required
•o A+ , N+, MCSA, MCSE Technical certifications would be added advantage
Interested candidate please share your profile firstname.lastname@example.org or call @7975626244
Manager-Resource management at Crown Solutions India (P) Ltd
Skills Required: BPO, customer Service,Call Centre,KPO,ITES,Associate,LPO,Senior Associate -(NonTechnical)
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