Job Description

Job Title: Associate Agency Development ManagerDepartment: AgencyBand: 5
Reporting To: Sr. Associate Partner Mgt /
Office HeadSupervising: Agent AdvisorsLocation: Agency Office
Job Summary:

• Responsible for
  • Agent Recruitment
  • Agent Development
  • Meet Business targets
  • Customer Centricity
    Key Responsibilities:
     
• Agent Recruitment
  • Develop various sources of agent hiring & build a team of agent & agent pipe line.
  • Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
  • Implementation of MNYL GOLD process and adhere to the business norms
  • Follow agent 9 pointer hiring mechanism & other hiring norms
• Agent Development
• Ensure product knowledge by MNYL ways of training
• Field demonstration (FODs)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same
• Meet Business Targets
• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan
  o Customer Centricity
   
• Be MNYL brand ambassador & a customer champion
• Follow MNYL sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

• Sourcing & Selection capability
• Nurturing & Developing talent
• Result orientation
• Customer centricity
• Planning & Execution

MOS:

• Achievement of business plan & GPA
• Recruitment / Development & Activisation of agent as per plan.
• Persistancy as per MNYL grid
• Achieve GOLD Score as per MNYL standard
• Number of EC/MDRT agent

Minimum Education:

• Graduate.

Candidate Specification

• Age not less then 29 years
• Work experience not less then 6 years.
• Average Loyalty of 1 year per Organisation.
• Minimum 6 years in City.

Skills Required: Sales,Team Leading