Value Point Systems Pvt. Ltd.

Job opportunity - System Admin / IT Support / Network /windows/Desktop

Value Point Systems Pvt. Ltd.
50000 - 275000 P.A.
0-5 Years Full Time
IN

Vacancy: 100 Posted: 2 years ago Applicants: 1
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Job Description

Job opportunity -------

Desktop support /system admin/ Network support / IT Support / windows/Linux support / IT Hardware/L1/L2/L3 Jobs

Roles and Responsibilities :

1. Install and maintain computer peripherals & software licenses

2. Work on asset management - managing complete asset lifecycle & logistical part (sending & collecting the laptop)

3. Troubleshoot technology issues

4. Address user tickets regarding hardware, software, and networking

5. Walk customers through installing applications and computer peripherals

6. Guide users with simple, step-by-step troubleshooting instructions

7. Conduct remote troubleshooting on software issues

8. Direct unresolved issues to the next level of support personnel

9. Handle case logging for assets hardware issue with OEM warranty.

Linux support

- Diagnose and troubleshoot technical issues - Understand the root of the technical problem and report the same Following standard operating procedures for proper escalation of unresolved issues to the appropriate internal teams - Ensure all issues are properly logged Document technical knowledge in the form of notes and manuals - Use in-house email and chat system to provide quick Linux based IT support Skills Required : Bachelors degree/ Diploma in Information Technology, Computer Science or relevant field - Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus - Knowledge of Linux OS environments - Ability to diagnose and troubleshoot basic technical issues - Familiarity with remote desktop applications - Ability to provide step-by-step technical help, both written and verbal - A good communication skill is must. Perks and Benefits Good Learning Environment.

1. Knowledge in Windows/Linux/Mac OS environments 2. Working knowledge of office automation products and computer peripherals, like printers and scanners 3. Other IT skills in computer hardware & software troubleshooting, managing assets, etc.

Work Location : Bangalore,Chennai,Noida,Gurgaon,Kolkata,Trivandrum,Cochin,Pune

Time and Venue

17th November - 20th November , 9.30 AM - 5.30 PM

Value Point Systems Pvt. Ltd. (Value Point Accelerate) #23 Nadathur Place, Level 1,16th Cross, 8th Main, 3rd Block, Jayanagar, Bengaluru – 560011, Karnataka.

Contact - Devaraj V ( 9916796979 )

Noida, Hyderabad/Secunderabad, Pune, Gurgaon/Gurugram, Chennai,

Skills Required: Networking,IT Support


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