Reliance Jio Infocomm Ltd

JC Senior Digtl Repair Specialist Metro

Reliance Jio Infocomm Ltd
Not Disclosed
0-4 Years Full Time
Maharashtra, IN

Vacancy: 1 Posted: 3 years ago Applicants: 2
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Job Description

1. Interface with customer on handset related issues and troubleshoot
handset defects Cnversant in assembly /dissasy of smartphones (unibody/
duo body)
2. Repair handsets up to L2 level which involves changing LCD, speaker,
mic, Camera, PCB swap and repairs such as charging connector
replacement, audio jacks replacement etc

0 - Maximum 4 Years

  • Skills & Competencies :
    1. Customer focus
    2. Good communication skills
    3. Problem solving
    4. Spares operations knowledge
    5. Handset repairs knowledge of CRM systems

Role : Associate/Senior Associate -(NonTechnical)

Industry Type : Telcom, ISP

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Employment Type : Full Time, Permanent

Role Category : Voice

Skills Required: BPO,Troubleshooting, customer Service,CRM,OPERATIONS,KPO,ITES,Associate,ISP,LPO,Telcom,Senior Associate -(NonTechnical)


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