Reliance Jio Infocomm Ltd.

JC Senior Digtl Repair Specialist Metro (Mumbai)

Reliance Jio Infocomm Ltd.
Not Disclosed
0-4 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: 1 Posted: 2 years ago Applicants: 14
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Job Description

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1. Interface with customer on handset related issues and troubleshoot
handset defects Cnversant in assembly /dissasy of smartphones (unibody/
duo body)
2. Repair handsets up to L2 level which involves changing LCD, speaker,
mic, Camera, PCB swap and repairs such as charging connector
replacement, audio jacks replacement etc

0 - Maximum 4 Years

  • Skills Competencies :
    1. Customer focus
    2. Good communication skills
    3. Problem solving
    4. Spares operations knowledge
    5. Handset repairs knowledge of CRM

Skills Required: BPO,Troubleshooting,CRM,OPERATIONS,Customer Service,KPO,ITES,Associate,LPO,Non Technical


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