Job
Description
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1. Interface with customer on handset related issues and troubleshoot
handset defects Cnversant in assembly /dissasy of smartphones (unibody/
duo body)
2. Repair handsets up to L2 level which involves changing LCD, speaker,
mic, Camera, PCB swap and repairs such as charging connector
replacement, audio jacks replacement etc
0 - Maximum 4 Years
- Skills Competencies :
1. Customer focus
2. Good communication skills
3. Problem solving
4. Spares operations knowledge
5. Handset repairs knowledge of CRM
Skills Required: BPO,Troubleshooting,CRM,OPERATIONS,Customer Service,KPO,ITES,Associate,LPO,Non Technical