Job Description

Desired profile & Job Knowledge:
- Engineering Graduate in Telecommunication/Relevant experience in Wireless network operation & maintenance, NOC/GNOC operations experience is a must.
- Advanced understanding of IP/RAN technologies used in Wireless network is a must.
- Higher level Skill/knowledge and operation experience in multi vendor Routers, Switches like Huawei NE Series & Juniper MX series, Cisco ASR9K, ASR1002-X Network Elements is must.
- Knowledge of IP Technologies (Routing, Switching and MPLS,MPLS TE & MPLS QoS is Must.) and Protocols (IS-IS,OSPF,BGP, etc.). Certification in CCNP/CCIP and JNCIA is must.
- Should understand the interworking, traffic flows, AT and architecture of a multi-technology (RAN: 2G/3G/4G, Core: CS, PS, LTE& CSFB, IMS & VoLTE) in a multi-vendor scenario.

Wireless Network Skill & Knowledge:
Operation-maintenance, troubleshooting & configuration of Huawei Datacom Network Nodes like, NE40-E,NE-80-E,NE-5000E routers with different versions, Juniper MX series & Cisco ASR9K, ASR1002-X ,Experience on Top Servers, switches etc.
Good understanding of MPLS Network design principles, configuration and performance monitoring
Good understanding of BGP Network design principles
Deep knowledge in IP protocols and applications (Including switching routing, multicast, Voice, Video and data)
Product:
NE40E-X8,NE 80, NE 5000,Juniper MX Routers, Cisco ASR9K, ASR1002-X TOP Servers, S9300 Switches

Responsibilities:

• Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
• Fault management on all NEs and follow up with support in case of escalated cases.
• Node Health Checks
• Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
• Analysis of Network performance issues
• Implement network changes as per the CR process
• Support new Network node integrations and Acceptance.
• Ensure current license and software versions are suitable for the present network requirement.
• Able to verify and execute the plan provided by planning team.
• Capacity management and reporting in case of possible breach in capacity.
• Actively participate in RAN & CS/PS/VAS Network elements acceptance test for handover between delivery and MS/ Customer
• Liase with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
• Validating and maintaining the Known Error Database (KEDB) for Wireless Nodes.
• Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identifies as requiring Root Cause Analysis (RCA).

Skills Required: Communication Skills,MS Excel,Good Problem Solving,Juniper,QOS,Wireless Networking,Routing,Switching

Other Requirements :

Process & Quality:
- Knowledge and experience of MS Operations Must.
- Knowledge of various processes used in Network Operations will be added advantage.
Soft Skills:
- Analytical skills like logical thinking, problem solving & handling assignments are mandatory.
- Excel, report generation, trend and analysis is mandatory.
- Fluency in English Language oral and written communication skills are must.