Exp: Minimum 6 months exp in Customer Support Voice
Note: Work From Office
Customer Support Representative for Mobile/ Fixed line provides day-to-day operational support via inbound calls and web support via live chats, emails and portal activities. This role is for someone who excels at problem solving and multi-tasking while providing white glove customer service and satisfaction.
• Understand and proactively addresses user's concerns, identifying the root of the issue
Skills & Qualifications:
Working conditions and requirements:
• Should be able to work as per the break/lunch timings allocated by the supervisor
Skills Required: Chat Support, Voice Process
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