Capgemini Technology Services India

HRA SPECIALIST

Capgemini Technology Services India
Not Disclosed
1-3 Years Full Time
Calcutta, West Bengal, IN

Vacancy: Not Disclosed Posted: 2 years ago Applicants: 1
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Job Description

  • Respond to client s queries accurately (via phone, live chat, email and case management system)
  • Process, maintain & administer HR transactions & provide support (e.g. joiners/leavers, personal/job/pay data changes, promotions, employee records & documents, bonus, pension, annual compensation cycle, etc.)
  • Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
  • Provide clarification of HR policies and procedures
  • Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
  • Organize knowledge sharing sessions both within the team and cross teams
  • Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool

Primary Skills

  • Liaison with third parties, vendors and multiple stake holders
  • Reporting errors and issues to the Team leader on time

Secondary Skills

  • Ensuring quality and timeliness of work
  • Focused, diligent, high on quality and timeliness are the basic requirements for the role.

Skills Required: Process Documentation,Process Mapping


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