Job
Description
Designation / Role: Jr. Operator
Process: Outbound Voice
Location: Bangalore
Mode Of Interview: Face 2 Face Interview
Time: 10.00 Am - 2 Pm (Walk In Timing)
Venue: Home Credit India
4th Floor, Purvankara Gainz, Beretena Agrahara
Hosur Main Raod, Next to The Cars Collective Showroom
Bangalore, Karnataka -560100.
Experience: Freshers 5 Years
Language: English + Hindi
CTC: 18,000/Month + Performance Based Incentives (up-to 15,000)
Shift: Day shift 8.0AM 8.00 PM (Any 9hrs)
Education Qualification: PUC or +2 or Diploma, Any Degree or Post Graduation
Notice Period: Immediate
Documents Mandatory Aadhar Card & Pan Card
Summary:
The position holder will be responsible to achieve collection targets on monthly basis by making calls to the customers whos monthly installment (EMI) is due or who have not paid the installment on due date, explaining the consequences of not paying on time, providing payment options as per the process and follow up till the time the due installment is received.
Job Responsibilities:
- Calling to the customers to remind their due date of installment.
- Reminder calls to delinquent customers who failed to make the EMI payment.
- Explain the consequences to customer of not paying on time.
- Provide the options of payment channels for making the payment.
- Fix appointment for the field collections team if customer asks for collecting payment from home.
- Follow up with the customers till the payment is received.
- Ensure that all details of the calls & update on collections is updated on the system as per the process.
Time and Venue
18th December - 27 December , 9.30 AM - 2.00 PM
Home Credit India 4th Floor, Purvankara Gainz, Beretena Agrahara Hosur Main Raod, Next to The Cars Collective Showroom Bangalore, Karnataka -560100
Contact - Niranjan M K ( 9987119077 )