Job
Description
JD Key Accounts Executive
- Customer outreach for driving business metrics
- Proactive identification of opportunities and solve for Serve to sell
- Handling customer queries/complaints/requests and providing timely and quality resolution
- Credit Rotation and repeat purchase.
- Ensuring Quality and accuracy in each transaction we do with customers
- Cross-functional collaboration to drive the key metrics and solve end-to-end for customers. Core Deliverables:
- Conversion % - Target Vs achievement on core KPI Metrics o Business - Daily orders and growth of customers o Credit
- Ensuring rotation and Repeat Purchases to maintain the low cost of collection o Service Issue resolution % and TAT
- Quality score
- Happiness Score Required Qualifications
- 12th pass or graduate for experience candidates and only graduate for freshers. 0-3 years experience
- Experience in ITEs/eCommerce companies in Telesales/ Inside sales, shop floor is preferable
- Comfortable using computers with knowledge of MS Office or Google sheets • Good Communication & Negotiation skills
- Effective collaboration skills
- Fluent in the English & Hindi language, both verbal and written; knowledge of regional language is a plus
- Work Location- Harlur Udaan Office ( Banglore)
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Desired Candidate Profile
12th/graduate fresher /Post Graduate/MBA/exp
Perks and Benefits
Salary- Fresher-14,700/- take home Fixed+ Variable pay 3000 /// Experience- 16,200/- take home+ Variable pay 3000/-Roles and Responsibilities
Interested one please connect with Pranav
Mail :- pranav.sharan@udaan.com
call : - 9911475637