Hinduja Global Solutions Limited

Hiring for International Voice Process

Hinduja Global Solutions Limited
Not Disclosed
0-1 Years Full Time
Bangalore, Karnataka, IN

Vacancy: 2 Posted: 3 years ago Applicants: 2
Share via

Job Description

Job Description

Dear Candidate,

Roles and Responsibilities

Customer service and conflict resolutions skills

Answers inquiries by clarifying desired information; researching, locating, and providing information

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customers account by recording account information

Maintains customer records by updating account information

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Qualification

Graduation ( No BE & Betech)

Should carry Minimum one-year exp in voice process with all relevant experience letter can apply  

Salary Negotiable

Shifts: Willing to work in Night shifts (Rotational Shift)

Cab: 2 Way cab facility is provided  

Working Days: 5 Days  

Week Off: 2 days fixed off

Desired Skills and Abilities: Good communication Good Analytical Skills Basic computer knowledge  

Interview Rounds- All rounds will be conducted digitally.

Skills: communication, secondary research, variance analysis, recording, basic, conflict, alternative solutions, resume, behavioural training, analytical, forwarding, records, resolutions, analytical skills, openings, accounts, cab, salary

Skills Required: BPO,Non Voice,Voice Process,International Voice Process,International Call Center, customer Service,Call Centre


Other Requirements :

Department: Customer Service (International)

Industry: BPO / Call Center

 


JOBS BY CATEGORY