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Hiring For Customer Service Executive/ Manager- Kolkata
DCB Bank Limited
100000 - 450000 P.A.
1-6 Years
Full Time
Calcutta, West Bengal, IN
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Vacancy:
Not Disclosed
Posted:
2 years ago
Applicants:
3
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Job Description
Ability to pick up quality customers across liabilities & assets and cross sell third party products.
To ensure accurate, timely and error free processing of customer service requests
To overcome problems using guidelines and escalate with expediency, when necessary.
To ensure the best visual impact of the branches on customers
Roles and Responsibilities
Good knowledge of the geographical area,
Experience in banking as well as exposure to banking products is desired
communication skills with good command in English and Local Language is mandatory
Working knowledge of PPTs and understanding of MIS.
Disciplined on the compliance and Audit part and knowledge of the product being handled
Good co-ordination and networking skills
Sales Experience desired, though not mandatory
Skills Required:
Banking Products,Customer Service Management
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