Job
Description
Roles and Responsibilities
- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
Desired Candidate Profile
We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.
As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Perks and Benefits
- Excellent written and spoken communication skills (English proficiency). • Strong sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective students and close applications.
- Approachable and vibrant personality.
- Work from office
- 6 Days working (Sunday's off)
- Timing-10:00am-7:30pm
- Looking for Immediate Joiner's