NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED

Helpdesk Associate

NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED
Not Disclosed
0-3 Years Full Time
Bangalore, Karnataka, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

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  • Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email
  • Activities include recognition, research, isolation, resolution, and follow-up steps
  • typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are
    resolved in an accurate and timely manner

Qualification:

  • Graduate with minimum 12 months experience in a technical support rolebasic MS troubleshooting.
  • Basic computer knowledge.
  • Basic TS on networking.
  • Basic technical skills for trobleshooting on issues related to computers.
    Requirements : -
  • Must be a graduate Bsc, BE, Btech, MSc, MTech - Atleast 12 Months of experience on the current role. - Good Communication Skills. - Rotational shift. - Basic Technical TS skills.


Job Segment: Help Desk, Information Technology, Technical Support, Technology

Skills Required: Technical support,Troubleshooting


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