HCL Technologies Limited

HCL IS HIRING FOR INTERNATIONAL VOICE PROCESS

HCL Technologies Limited
175000 - 275000 P.A.
0-3 Years Full Time
Delhi, Delhi, IN

Vacancy: Not Disclosed Posted: 1 month ago Applicants: 5
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Job Description

Roles and Responsibilities

Eligibility Criteria

Experience: Fresher & experienced both can apply. (Must have excellent English communication)

Age Criteria- 18- 39 Years

Qualification: Any Under Graduate / Graduate (Note: Regular students pursuing graduations will not be entertained.)

Salary – 1,94,000 to 2,75,000LPA (Depending on your exp. & last drawn CTC)

Shifts - 24*7 (rotational shifts) / US shift

Process- Voice

Working days – Any 5 days in a week

Job Location - Noida

Job Role:

i. Complaint Management.

ii. Solving Customer queries.

iii. Using process knowledge in replying to customers. iv. Maintaining quality standards. v. Effectively meeting the SLA parameters as set vi. Ensuring data security - proprietary data of customers

vii. Meeting SLAs & maintaining Quality Standards

viii. Good command in verbal and written English.

ix. Excellent communication skills.

x. Excellent computer/ internet navigation skills.

Desired Candidate Profile

Perks and Benefits

Time and Venue

16th May - 20th May, 9.30 AM - 5.30 PM

HCL Technologies - A-8&9 Sector 60, Noida Uttar Pradesh -

Contact - Tuhin Bag (9681243868)

Skills Required: Customer Support


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