Job
Description
Hello,
Greetings from HGS,
We are hiring for candidates for Desktop Engineer , Below is a brief JD for reference.
Job Description
Desktop Engineer
Graduation (any discipline)
Experience: 1 to 3 Year
Primary Responsibilities
- Address user tickets regarding hardware, software and networking.
- Guide users with simple, step-by-step instructions.
- Conduct remote troubleshooting.
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Travelling to the client location
- Trouble shooting hardware & software issues
- Installing & maintaining hardware & computer peripherals
- Check & respond to client support request over emails or portal
Required Skills
- Knowledge of Windows office
- System data backup
- Knowledge of Outlook & Thunder Bird data backup
- Knowledge of OS,Software applications & remote connections
- Good written & verbal communication skills
- Knowledge in hardware troubleshooting of desktop & laptop
Interested pls send me your updated cv on mano.savery@hgsbs.com / 9967564448
Regards,
Mano Savery