Sarovar Hotels

FRONT OFFICE ASSOCIATE

Sarovar Hotels
Not Disclosed
0-1 Years Full Time
Mumbai, Maharashtra, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 10
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Job Description

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  • To have detailed information about the Hotel, city as well as the competition
  • To have detailed information regarding arrivals and room requirements
  • To have up to date information on daily room occupancy
  • To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
  • To allocate rooms to all arriving guests
  • To maintain up-to date information on room rates, current promotions, offers and packages
  • To maintain all guest folios in the manner instructed and type out necessary guest details into the system
  • To co-ordinate with housekeeping for clearing of rooms
  • To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
  • To maintain and settle the guest ledger rendering accountability for the days transactions
  • To encash foreign exchange as per regulations
  • To maintain guest lockers for safe custody

Job Requirements

  • To have detailed information about the Hotel, city as well as the competition
  • To have detailed information regarding arrivals and room requirements
  • To have up to date information on daily room occupancy
  • To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
  • To allocate rooms to all arriving guests
  • To maintain up-to date information on room rates, current promotions, offers and packages
  • To maintain all guest folios in the manner instructed and type out necessary guest details into the system
  • To co-ordinate with housekeeping for clearing of rooms
  • To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
  • To maintain and settle the guest ledger rendering accountability for the days transactions
  • To encash foreign exchange as per regulations
  • To maintain guest lockers for safe custody

Skills Required: Packaging, Room, Statistics


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