JobVacancyResult - Job Vacancy in FRONT OFFICE ASSOCIATE. Experience: 0-1 Year. Location: Mumbai, Maharashtra, India

To have detailed information about the Hotel, city as well as the competition
To have detailed information regarding arrivals and room requirements
To have up to date information on daily room occupancy
To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
To allocate rooms to all arriving guests
To maintain up-to date information on room rates, current promotions, offers and packages
To maintain all guest folios in the manner instructed and type out necessary guest details into the system
To co-ordinate with housekeeping for clearing of rooms
To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
To maintain and settle the guest ledger rendering accountability for the days transactions
To encash foreign exchange as per regulations
To maintain guest lockers for safe custody

Job Requirements

To have detailed information about the Hotel, city as well as the competition
To have detailed information regarding arrivals and room requirements
To have up to date information on daily room occupancy
To check on VIP reservations, complete their pre-registration formalities and extend to them the regular courtesies
To allocate rooms to all arriving guests
To maintain up-to date information on room rates, current promotions, offers and packages
To maintain all guest folios in the manner instructed and type out necessary guest details into the system
To co-ordinate with housekeeping for clearing of rooms
To prepare, understand and communicate all relevant daily, weekly and monthly reports and statistics
To maintain and settle the guest ledger rendering accountability for the days transactions
To encash foreign exchange as per regulations
To maintain guest lockers for safe custody

Skills Required: Packaging, Room, Statistics