Job Description

Dear Candidate,
We're Hiring for Field Transformation Manager
Roles & Responsibilities :

This role has been established to embed Agency Transformation programme(s) in specific branches, to embed practices and achieve specific programme goals. The Field Transformation Executive will coach branch staff, Leaders and Agents in the requirements of the new programme(s), support sales activity, lead generation and support branch and Leaders in recruitment activity.

 B Organisational Relationships

 Reports to Transformation Leader
 Matrix -
 Supervises -

 C Job Dimensions

 Geographic Area Covered 50% time at each of 2 allocated branches 
 Stakeholders - Internal DoA, Cluster Head, Branch Managers, BAM, Training team, Leaders, Agents
 Stakeholders - External Prospective Leaders, Agents & Customers

 D Key Result Areas

 Across each branch location:
 Ensure adherence and quality of newly introduced programme behaviors.
 Run and facilitate branch level agent recruitmentactivity, in line with requirements set by the agency transformation programme.
 Run and facilitate sales lead generation activity - design branch level BTL events.
 Communicate and reinforce change story in person to branch staff, particularly when performance issues occur.
 Coach Branch Managers and BAMs and support them in performance interventions.
 Assist and coach Branch Managers, BAMs, Trainers in facilitation of daily branch activities with Leaders and Agents.


 E Skills Required 

• Technical Sales management, recruitment, training experience
• Behavioral (Refer Appendix for details) Level 1 Level 2 Level 3
• Interpersonal skills
• Communication skills
• Creative thinking skills
• Supervising/Leadership skills
• Teamwork Skills
• Influencing skills
• Relationship Building skills
• Decision making skills

Incumbent Characteristics

Qualification Post Graduate/Professional qualification or MBA
 Experience 10+ years experience

Technical / Functional skills: 

• Post Graduate/Professional qualification or MBA
• The candidate should have 10 years of overall work experience, ideally within insurance distribution/sales management and/or recruitment and/or sales team training function or similar within other Financial Services.
• Excellent communication and stakeholder management skills
• Experience in working closely with and coaching teams
• Behavioral competencies:
• Ability to support and develop branch teams.
• Ability work with virtual teams.
• Demonstrates strong ownership and drive.
• Ability to work in high pressured environment.
• Ability to work with multi-location teams (on-site, off-site)
• Fluent written and spoken English

Skills Required: Communication Skills,Life Insurance,Sales Management,Relationship Management