Job
Description
Greetings from JobShop,
We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600
Whatsapp us on 9964080000 for simple & quick automated hiring
You will be supporting customers of the India's largest Auto,Cab Provider company in the Indian regionYou will be handling Calls Regarding Travel Related Queries
You will be handling Calls Regarding about the customers Who’s Travelling Through The Auto(or)Cab
Six-day working with One day rotational off
Good communication skills in English+Malayalam / Kannada
Ability to handle irate customers
Solve Customer queries
A team player
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
Display Ownership and accountability
Quickly build trust and confidence with customer
Own and resolve customer issues efficiently, effectively and empathetically
Excellent comprehension and articulation skills
Excellent communication skills written
Graduates or Undergraduates Freshers& BPO Experience
Recruiter Notes
OLA(Voice)Customer supportCandidates should have good English+Hindi/Tamil/Telegu/MalayalamCheck for distance from candidate house to KovilambakkamThis will be night shift, candidate has to be okay with Rotational ShiftRounds: Amcat,HR,Domestic Voice Versant(5),Ops Round&Client Round
Qualification:Graduates or Undergraduates Freshers and BPO Experience
Skills Required:Good communication skills in English+Hindi/Tamil/Telegu/MalayalamAbility to handle irate customers
Solve Customer queries
A team playerActive listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issuesDisplay Ownership and accountabilityQuickly build trust and confidence with customerOwn and resolve customer issues efficiently, effectively and empathetically
Excellent comprehension and articulation skills
Contact:JOBSHOP 9964080000