CONDUENT BUSINESS SERVICES INDIA

Data Analyst || Noida

CONDUENT BUSINESS SERVICES INDIA
Not Disclosed
0-3 Years Full Time
Noida, Uttar Pradesh, IN

Vacancy: Not Disclosed Posted: 1 month ago Applicants: 2
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Job Description

Responsibilities:

  • Collects data from internal/external sources & customers relating to systems and reporting issues impacting service delivery.
  • Use statistical tools to identify, analyze, and interpret patterns and trends in complex data sets that could be helpful for the diagnosis and prediction
  • Working knowledge of Hypothesis testing, Regression & Multiple Regression using Excel, T-test, Anova & other methodologies
  • Knowledge of Descriptive, Predictive, Prescriptive and Diagnostic Analytics
  • Analyzes and recommends improvements to service levels, production, staffing, volume, policies and procedures, user-based systems, financial, audit, compliance, quality, and urgent operations problem resolution.
  • Prepares business operations reports by collecting, analyzing, and summarizing Service Level and Operating Metrics data and trends; develops recommendations where applicable.
  • Develops solid, well-rounded knowledge of a business organization, operating processes, user-based systems, and any governing policies and regulations over such programs.
  • Create reports & dashboards
  • Communicate findings and recommendations to key stakeholders
  • Study current processes to identify automation, improvement opportunities, risk and issues
  • Analyze global trends that impact both the organization and the industry
  • Devise data governance strategies.
  • Prepare final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.
  • Coordinate and provide necessary support to assigned projects

Requirements:

  • Statistics graduate with 0 - 3 years of experience in Data Analysis (mandatory)
  • Proficient in Data Analysis skills (mandatory)
  • Strong Mathematical/Statistical Skill to help collect, measure, organize and analyze data
    • Technical skills such as SQL, VBA, Excel and Database Architecture
    • RCA Techniques
  • Technical proficiency regarding database design development, data models & techniques for data mining
  • Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions
  • Knowledge of data visualization software like Tableau, Power BI etc
  • Proficient in creating reports and presentation using MS PowerPoint (highly desirable)
  • Strong written and verbal communication skills (mandatory)

Skills Required: Data Analysis,SQL


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