Job
Description
- Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release inventory management.
- Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics
- Responsible for overall Customer management as well as handling RMA (customer returns)
- Order Management
- Sales Order Entry
- Sales order Maintenance
- Shipment Release
- Inventory Management
- Ensure on time delivery.
- Process RMA (Customer returns)
- Shared role with Field Sales / IS Pre-Order Order Entry
What We Are Looking For
While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components industry, the following are the Must-Have requirements to be successful in the role:
Expertise
- Must have a tertiary education (Some formal training or experience is required to perform the job effectively.)
- A minimum of one year experience in a Sales administration role or have worked in a customer service role.
Skills
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent communication skills, including English country specific language Express ideas with clarity since role requires regular exchange of communication.
- Demonstrated analytical and problem-solving skills.
- Skill in prioritizing work multi-tasking
- Advanced computer proficiency level
Attitude
- Operates from a service-oriented attitude.
- A proven team player
- High energy level with a sense of urgency
- Can do attitude (self-motivated)
- Detail oriented