Job
Description
Tech Mahindra is Hiring for Premium ( Voice / Blended) Process
Job Location :- Noida Sec 64 (Work From Office)
Qualification : Graduate
Shifts : Rotational Shifts, Rotational Week off, 6 days working job
Salary : 1.80LPA to 2.80 LPA
Skills : Excellent Written and Spoken English and Typing
Job Responsibility :
1) Dealing with customer issues.
2) Handling customer concerns and complaints in a timely manner.
3) Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
4) Establishing a positive rapport with all customers via Call, Email, Chat
5) Interacting with customers to ensure they have a desirable and shareable experience.
6) Conducting customer satisfaction surveys to understand areas services need improvements
Contact HR - Pratiti
Contact No. - 8448776554 (You can call and WhatsApp your cv)
Email ID :- PS00756641@techmahindra.com