Job
Description
Minimum, Needs to be Graduate , Post Graduate will be an added consideration,
Typically 5 years experience for entry to this level.
Requires extensive knowledge and skills to complete specialized tasks.
Able to clearly articulate messages to a variety of audiences
Able to establish and maintain strong relationships
Time management in fast paced environment
Organizational skills to maximize productivity
Adapts to customer situation different personalities
Accuracy with eye for detail
Is always seeking to improve the job and provides solution oriented feedback
Demonstrates business judgement by knowing when to work indepenently and when to collaborate
Ability to solve complex issues that are in the best interest of the customer and the company
Positively manage stress that is typical in a customer service environment
Proficient inMicrosoft Outlook, Excel, Word, PowerPoint (Access skills are a plus)
Knowledge of SAP CRM and Services business will be an added advantage.
German language proficiency is mandatory.
Secondary Locations
Qualifications
Requires higher education or specialized training/certification, or equivalent combination of education and experience.
Typically 5 years relevant experience for entry to this level.
Requires extensive knowledge and skills to complete specialized tasks.
German language proficiency is mandatory.
Gurgaon/Gurugram, Manesar