ShieldByte Infosec Pvt Ltd

Customer Care Executive

ShieldByte Infosec Pvt Ltd
100000 - 250000 P.A.
0-5 Years Full Time
Haryana, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Handling customer calls

Handling customer enquiries following all defined SOPs for all WE products & service

Conversion of enquiries

Effectively handling all calls through all customer processes & facilitate conversion

Meet defined call center KPIs

Maintain defined SOPs

MIS

Publish all allocated MIS reports on set deadlines

Skills Required: Inbound Calls, Outbound Calling


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