Job Description

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• Should be able to set the targets for the renewals based on the month portfolio
• To support the branches for the retention, renewals & increase the branch revenue via price increase & up selling
• Compliant Management- To identify & resolve the customers complaints within the specific timelines
• Alert Account Management- To identify the alert customer & bring the possibility of the revival of the accounts
• To provide recommendations & suggestions to the branch for the improvement
• Conduct regular review & terminate the non-revival accounts
• Should be able to analyze data and over the challenging areas to improve month-on-month performance.
• Should be able to share the monthly dashboard with the analysis and recommendations
• Attentiveness.
• Clear communication skills.
• Ability to use positive language.
• Time management skills
• Data Analysis

Skills Required: Business Services, Data Analysis