Cognizant

Configuration Analyst /SPE

Cognizant
Not Disclosed
1-3 Years Full Time
Pune, Maharashtra, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Roles and Responsibilities

  • Performing systems configuration analysis, design, coding on Customer specific solutions during the client product implementation stage and ongoing support and maintenance of quality custom solutions.
  • Coding - Assign codes to diagnosis and procedures performed during implementation. Coding the procedure codes in Code Grouper and mapping them to service groups.
  • Reinstatement of medical codes (CPT, HCPCs & Revenue codes)
  • Addition and deletion of codes on frequent basis
  • Sharing the OPTUM codes (Customer Exchange) updates with BRC
  • Identifying contracts and Benefits to map the new codes based on the services
  • Performing testing on the Plans or contracts build in BRC Test environment
  • Performing Smoke testing in case of Application version upgrade
  • Identifying gaps between external expectations and system limitations and suggests configuration improvements or streamlined maintenance processes and techniques if applicable.
  • Following established processes, standards and procedures designed to minimize service level agreement violations.
  • Providing periodic status checks with clients and internal teams on all project activities in order to assess progress against project plan; provides regular and concise status reports to direct manager.
  • Addressing and resolving escalated issues in the appropriate manner within the appropriate timeframe and escalates as appropriate.
  • Writing SQL queries to validate the data and pulling test cases from the database
  • Running SQL queries and converting the output into a text files to move the data from BRC Configuration environment to Client environments
  • Creating the Nimsoft Change Controls to setup the Migration process through which data moves to Production region
  • Update Client Support Hours on Share Point
  • Break Fix / Error Root cause Analysis and Counseling
  • Attending Onshore and client calls
  • Coordinating with the BRC tech team if there is any delay in PROD Migration.
  • Should contribute to Project Test Planning, as per direction(s) from Team Lead/Group Lead
  • Providing prompt resolution to the team if any query arises.
  • To appoint a backup for any resource on PTO.
  • Making sure that the deliverables and Quality of work is maintained.
  • Coordinating with the Offshore BRC Coordinators for any access issues.
  • Update status report on daily basis
  • Provide support to the new team members.
  • Always keep the team members updated on any new changes or requirements.
  • Friday EOD status report and update ORACLE
  • Conducting Team Huddles for updates or Issues
  • Lead/Manager and respective associate monthly meeting
  • Need to maintain all Nimsoft ticket data.
  • System Issues / Slowness (Communication to Onshore Team, Our Internal IT Team)
  • Conducting refresher training of the team

Desired Candidate Profile

The ideal candidate should have:

Education

  • Graduate/UG with Science/commerce background/BE/MBA

Relevant Experience

  • 02 - 03 years Healthcare (Configuration Analyst)

Skills

  • Good Communication skills (Oral & Written).
  • Good Presence.
  • Energy and Drive.
  • Ability to build and expand relationships.
  • Diligence & Persistence
  • Willingness to travel.
  • Ability to lead discussions with senior executives.
  • Knowledge of MS Office
  • Ability to oversee multiple transition projects

Skills Required: Configuration


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