Job
Description
Role - Recoveries & Collection Executive
Designation - Executive / Sr Executive
Notice Period - Immediate/10 Days
Job Role -
- Ability to convince the customer to clear balance outstanding dues.
- Ensure all the SLA is met and adhered to targets assigned are met month on month.
- Ability to take ownership & responsibility for the complete operations of assigned functions.
- Customer facing and resolving Order to Cash issues to make sure Collections on due date or as per the requisite time intervals .
- Ensure 100% Calls and Resolutions are provided within TAT =and the same is recorded on system.
- Collaborate with other Depts/Folks to ensure proper resolution of quries of customer
- Experience - 2-4 yrs
- Background - Preferably from B2B Collection and Order to Cash with Fintech experience of 1-2 years .
- Sunday and Night work- NA weekdays 10-7
- Multilingual- Kannada , Hindi, Tamil , Telugu , Marathi + other regional languages