GVK Emergency Management and Research Institute

CALL CENTER EXECUTIVE

GVK Emergency Management and Research Institute
Not Disclosed
0-2 Years Full Time
Telangana, IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 0
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Job Description

Roles and Responsibilities

Manage inbound calls in a timely manner.

Responding efficiently and accurately to callers, providing possible solutions/Guidance, and ensuring that caller feel supported and valued.

Coordinate with callers and ensure appropriate questioning to identify issues.

Input data into the software to keep each caller record updated.

Desired Candidate Profile

Strong phone and verbal communication skills along with active listening

Ability to multi-task, set priorities and manage time effectively

Fluency in multiple languages may be desired

Willingness to work in rotating shifts

Interested candidates please contact Mr.Santosh/Kishore Kumar on 7337324329

Skills Required: Inbound Process,Customer Care


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