Job
Description
JOB TITLE:
Insides Sales cloud
LOCATION:
Mumbai
REPORTING TO:
Position Summary:
- Primarily responsible for Inside Sales operations for Cloud offering in Ingram Micro India
- Demand Generation through online and digital medium for selected product /vendor
- Execution of various inhouse marketing campaigns on customer /partner reach out to generate qualified opportunities
- Engage in End to End closure for sales opportunities of selected set of products through inside sales operations
- Acquiring new resellers through outreach campaigns for various vendor lines /products
- Maintaining MIS/Reports on daily activities /opportunities and sharing data as and when needed with required analytics
- Sell or renew company products and or services via telephone or electronic means to assigned territory, industry, or accounts.
- Focus on lead qualification and lead prospecting. Sales can be made through multichannel, inbound and/or outbound sales activities.
- . Have technical knowledge of products, systems and services. May be responsible for large, diverse, complex territories and/or products.
- Managing and engaging Resellers / Chanel Partners online for business development activities
- The role of Business Development Executive (BDE) is a subject matter expert on the Ingram Micro Software as a Service (IaaS) value proposition and manage r of a sub-set of partners supporting them to drive business growth.
- The role is part of the S aaS sales team as well as within the Ingram Micro Cloud business unit.
PRIMARY COMPETENCIES :
Decision Making
- Ensures decisions are in line with company metrics, supporting data and TENETs to build long term mutually profitable relationships
- Ability to evaluate and understand and respond accordingly without delay
- Customer first approach at all times and proactively takes corrective measures to improve service delivery
- Thinking macro in identifying business opportunities and refer for broader business outcomes
Comm unication and Collaboration
- Collaborates with other departments and is comfortable having honest conversations to turn difficult decisions into business benefits
- Empowers team members to improve the quality and pace of work to meet customer expectations
- Willingly learns from other team members to enhance the overall performance of the team whilst proactively sharing knowledge
Influence and relationship building
- Can successfully work in high demand diverse team environment and deliver to customers
- Ability to adapt between micro and macro thinking and identify the needs of the customers
- Successfully navigating through matters of complexity for best outcomes - drive continuous improvement mindset toward sales
Innovation
- Ability to quickly identify patterns and trends along with what is missing to generate effective solutions to address any gaps
- Ensure the solutions provide a positive customer experience are profitable, cost effective and maximising sales
- Is willing to consider new ways of working and try other peoples ideas as well as their own
Planning and Organising
- Ensuring that there is a positive customer experience that is cost effective and maximising productivity time
- Ability to review current workload and prioritise accordingly
- Works to ensure tasks and activities are complete efficiently and effectively for internal and external stakeholders
Accountability
- Works to build a strong relationship with the vendor and ensure that communication is efficient and effective for internal and external stakeholders
- Give clear communication to the vendor and other colleagues on expectation to drive sales
- Understand the product offering and proactively advocate
CONDUCT BEHAVIOUR
- Where appropriate to do so, take pro-active and decisive corrective action within perceived scope of influence
- Actively demonstrate the Ingram Micro TENNETS
- Take and accept accountability for results
PRINCIPAL TASKS OF JOB / CORE RESPONSIBILITIES:
- To Drive the business development activities for SaaS products in the Assigned Territory
- To be Responsible for Revenue for the assigned product
- Responsible fo r new business and partner acquisition for the region
- To Manage Vendor and Partner Relationships
- Act as an ambassador of the organization to partner and vendor community in region.
- Management and ownership for development of our top mid-range partners remote management of our smaller low touch partners .
- Managing partner opportunities developed independently, supporting the wider sales team and ongoing marketing activities .
- Management and ownership of the join business plan within both top partners, covering sales marketing activities and skill development.
- Ownership for managing, updating and reporting on full business pipeline .
- Working with marketing to design, launch and run campaigns within smaller low touch partners to raise awareness and update on our full proposition.
- Working with the vendor sales team s to develop skills and relationships
- Supporting the wider business unit team of Business Manager Product Manager
- Proven skills to operate in a large matrix business
- Problem-solving skills, conceptual and analytical skills
- Excellent oral, written and listening skills
- An ability to influence across multiple department
- Ability to cross sell and across multiple levels
- Demonstrated initiative to work independently and with teams interchangeably.
- Ability to maximise profitability on any opportunity