Responsibility and Duties:
* The Primary Responsibility is to attend inbound calls for customer support from the existing customers
Resolve the queries of the customers, in case there are any issues, escalate the same to the higher officials in the team / Company
Create reports on the work done and submit it to the team leader / Manager
Required Experience, Skills and qualifications:
Skills Required: BPO,Voice Process,Customer Support,Domestic Voice Process
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