Jobshop

BPO Executive - International voice Process @ Pune

Jobshop
450000 - 500000 P.A.
0-3 Years Full Time
IN

Vacancy: Not Disclosed Posted: 1 year ago Applicants: 1
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Job Description

Greetings from JobShop,
We are India's Largest BPO Recruitment Company. Please call us on 9964080000 or +918046115600
Whatsapp us on 9964080000 for simple & quick automated hiring

Job Role:
Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Documents transactions by completing forms and record logs.

Required Skills:-

Basic computer knowledge
Excellent communication skills
Qualification: - Any Graduate/ Post Graduate
Under Graduate with minimum 6 months experince in BPO.
Age Limit: 18 to 35 Years
Shift Timing: - Male- 24*7 shift (Any 9 hours)
Female - Morning 6.00 to 11.00 pm (Any 9 hours)
Salary : 1year-2years (3.7LPA take home up to 25k)
Above 2years (4.09LPA take home up to 27k)
This is a 24/7 support
mostly evening and night shifts
Five-day working with
Two days rotational offUnderGraduate and above
Good communication skills.Good to have Hardware KnowledgeGood to have software knowledgeAbility to handle irate customers
Solve technical queries
A team player
Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
-Display Ownership and accountability
-Quickly build trust and confidence with customer
-Own and resolve customer issues efficiently, effectively and empathetically
-Excellent comprehension and articulation skills
-Excellent communication skills written
-knowledge about Computer OS
-Knowledge on basic trouble shooting
-Knowledge on Software Install/ Uninstall
-Knowledge on computer basic hardware like RAM, CPU, MONITOR etc..,

Qualification:UnderGraduate and above

Skills Required:
Contact:JOBSHOP 9964080000

Skills Required: Monitoring, Recruitment, RAM


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