Job Description

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• Learning about clients, systems and tools and being proficient in processing and checking.
• Contributing to the team as a whole, supporting the rest of the team based on their needs.
• Sharing best practice with colleagues through process and tool training.
• Identifying issues with processes handled in teams and driving a process to find and implement solutions.
• Implementing changes to tools and documentation needed to support effective service delivery.
• Participating in new client implementations & understand the reporting.
• Building strong relationships with client teams, peers & displaying team work
• Maintaining required technical knowledge and behavioral standards and expertise, especially all regulatory and statutory requirements.

Mandatory Skills (Specialized)

• Good To Have : Average communication skills, both verbal and written.
• Strong attention to detail and commitment to provide on-going quality
• Collaboration and Team work
• Basic Understanding of email writing
• Basic knowledge of Domain
• MS office and Excel Knowledge

Skills Required: Service Delivery, Training, Report Generation