Job Description

Skill required: Learning & Collaboration - Learning Strategy

Designation: Management Level - Associate

Job Location: Mumbai

Qualifications: Any Graduation

Years of Experience: 1-3 years

What would you do?

You will be aligned with our Learning and Collaboration vertical and help us in dealing with the end to end Learning and Development activities.

You will be working as a part of Learning & Collaboration team which works with the L&TD Business Solutions to perform assigned tasks to accomplish the entity learning strategy.

In Learning Strategy you will be required to define and develop organization learning strategies and learning operating models that articulate the workforce capabilities, skills or competencies required, and how these can be developed, to accelerate performance and drive business results.

What are we looking for?

We are looking for individuals who have the following skillset:

• Agile testing
• Customer service - Inbound
• English
• Microsoft 365 SharePoint Online
• Microsoft Access
• Good communication skills
• Creative thinking to find solutions
• Attention to Detail
• Active Listening
• Computer/Technological Skills

Roles and Responsibilities

• In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your team and direct supervisor
• You will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact your work
• You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
• You will be required to help in the overall team's workload by managing your deliverables and help the team when required
• You will be an individual contributor as a part of a team, with a predetermined focused scope of work.

Please note this role may require you to work in rotational shifts.

Skills Required: Counseling,Maintenance,Customer Service,Technical Leadership,It Software,IT Software - Application Programming,Software Services,Programming & Design,Team Lead,Business Solutions