1 Building first mile last mile capacity through hiring partners and ensuring proper placement of vehicles as per schedules.
2 Identified leads through online/ field sources; be the point of contact interviewed ; Negotiation selected partners
3 Conducting Vendor ROI (Return on Investment) and Profit Loss analysis
4 Engaged with the existing new business partners in managing their performances and increased the service levels.
5 Organizing driving training programs for improving existing and new partners service and performance.
6 Help and coordinate vendor onboarding processes.
7 Ensuring optimum utilization of vendor resources through data analysis strategy implementation.
8 Escalations/Grievance Handling and retaining Business Partners
9 Managing Business partner relations within the Operations Department.
10 Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.
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