Job Listings
Showing 1–6 of 15 jobs
Account Manager - SVM Kitchen
Amazon India
Role Overview Strategic Account Management: Manage high-impact seller accounts that contribute to over 20% of the category’s total business volume. Relationship Building: Establish and maintain strong, long-term professional relationships with top-tier sellers. Customer Experience: Drive improvements in customer-facing inputs to enhance overall satisfaction. Category Growth: Execute strategies to achieve specific category objectives and revenue targets. Key Responsibilities Seller Representation: Act as the primary internal advocate for sellers, representing their needs and challenges within Amazon. Communication Management: Build and maintain clear communication channels across all levels of the seller’s organization. Strategic Planning: Develop and execute comprehensive growth plans through data-driven account planning. Opportunity Identification: Proactively identify and execute business opportunities that create value for both the seller and Amazon. Project Oversight: Manage various improvement initiatives, projects, and new product launches within the category. Cross-functional Collaboration: Partner with Business Development and Onboarding teams to streamline seller integration and performance. Operational Excellence: Consult with sellers to improve their operational metrics and ensure a superior consumer experience. Data Analysis: Conduct deep-dive business analysis to monitor performance and identify future growth trends. Executive Reporting: Provide regular, high-level reports and data-backed action plans to leadership.
System Development Engineer, Amazon Payment Products
Amazon India
Role: System Development Engineer (Amazon Payment Products) Key Responsibilities: Systems Architecture: Design and build scalable, secure, and high-performance systems for Amazon’s global payment products. Automation: Develop tools and scripts (Python/Ruby) to automate operational tasks and improve system efficiency. Troubleshooting: Perform deep-dive analysis on complex system issues and provide long-term technical solutions. Infrastructure Management: Manage and scale Linux/Unix-based distributed systems and AWS cloud environments. Collaboration: Partner with Software Development Engineers (SDEs) to influence product architecture and ensure operational excellence. Performance Tuning: Monitor system health and optimize performance for low-latency payment processing. Specific Form Selections Department: Select "IT Department" from your dropdown list. Company Type: Select "Foreign MNC". Role Category: Select "Software Development" or "Systems Administrator/Engineer" if available. Education: Since it requires a technical degree, select "B.Tech / B.E." or "Graduation".
Account Manager - SVM - Kitchen
Amazon India
Role: Account Manager (Strategic Vendor Management - Kitchen) Key Responsibilities: Vendor Management: Act as the primary point of contact for key vendors in the Kitchen category to drive business growth. P&L Ownership: Manage financial metrics, including revenue, margin, and inventory health. Strategic Planning: Develop long-term business plans and promotional strategies to increase selection and improve customer experience. Data-Driven Decisions: Use SQL and Excel to analyze sales trends and optimize pricing and availability. Process Improvement: Collaborate with internal teams to streamline supply chain and operational workflows. Nature of Business: E-commerce / Retail Operations. Role Category: "Sales / Business Development" ya "Account Management". Short Description About Company Amazon is Earth's most customer-centric company. The Strategic Vendor Management (SVM) team is responsible for managing high-impact partnerships, ensuring price competitiveness, and driving category growth to provide the best possible selection for customers worldwide.
Financial Analyst, FOAA Fixed Assets
Amazon India
Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online. Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Financial Analyst to support our Fixed Assets team. This position will support management in all aspects of financial accounting, reporting systems, procedures, and policies which includes performing month end activities that include closing of sub ledgers, general ledger account reconciliations, reporting and balance sheet account analysis. Successful candidate will also ensure appropriate financial policies, procedures, and internal controls are in place, documented, and operating as intended. This position will also play an important role in promoting systems/process development within the department to ensure ongoing efficiency and control improvements. The successful candidate will have a strong desire to innovate processes and exceed expectations in a dynamic, fast-paced environment. Knowledge & Skills/ Business Acumen/ Education & Experience – 1) CA qualification is a requirement 2) Prior experience in Retail or Market Place or Financial Retail Services is recommended 3) Strong interpersonal skills — including written and oral communication skills. 4) Zeal towards operational excellence/process improvement & simplifications 5) Excellent knowledge of financial controls and procedures 6) Advanced level Excel and knowledge of SQL will be preferred 7) Experience of Oracle and Blackline Reconciliation tool. Flexible, adaptable, well organized 8) Knowledge of Six Sigma defect reduction techniques (Lean, etc.) preferred 9) Should have strong team skills and Self-motivated, enthusiastic and highly energetic.
AI Benchmarking Specialist, SFIX
Amazon India
The Seller AI team within International Seller Services organization is focused on helping sellers with the right set of Gen-AI/LLM powered tools and agentic solutions that can enable them to accelerate business growth on Amazon. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior seller experience to our sellers worldwide. The AI Benchmarking Associate supports the evaluation of AI systems by designing and executing benchmarking and audit activities to assess model quality, compliance, robustness, and fairness. The role combines elements of AI auditing, quality assurance, and traditional audit-style documentation and stakeholder communication. By joining us, you will play a pivotal role in shaping the future of selling on Amazon for sellers worldwide. Key job responsibilities Key job responsibilities As part of your role, you will have the opportunity to, • Assist in planning and executing benchmarking exercises for AI models, including defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability • Support content accuracy, relevancy, and privacy checks by reviewing datasets, model outputs, and data handling practices, escalating potential regulatory risks. • Validate data based on specific annotation guidelines, ensuring the accuracy and quality of the collected information • Prepare clear audit and benchmarking reports, including error ratings, root-cause analysis, and recommendations, and contribute to presentations for senior stakeholders Maintain organized audit documentation, evidence, and benchmarking datasets to support internal review • You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation • You will strive to enhance the productivity and effectiveness of the data generation by contributing to the development and continuous improvement of AI audit methodologies, checklists, and test frameworks as regulations and best practices evolve We are open to hiring candidates to work out of the following location: Bengaluru, Karnataka, IND
Customer Success Manager, US, RBS - Strategic Account Services
Amazon India
More than 300 million customers shop in Amazon’s store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this remote shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The SAS Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in USA. Regular shift timing for this role would be 4 PM to 1 AM IST. About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Key job responsibilities • Manage a portfolio of Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers’ potential. • Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. • Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. • Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. • Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer & seller experience. • Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. • Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. Regular shift timing for this role would be 4 PM to 1 AM IST. A day in the life • We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our SAS program as we deliver it. • As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. • As a Customer Success Manager, you will have the opportunity to work with small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth.